Keynote 15 is not currently supported

Incident Report for Poll Everywhere

Postmortem

Keynote Creator Studio changed the bundle ID for Keynote, removing a reference to the legacy iWork suite. Mac Presenter version 4.0.1 has been released and is available via the in-app “Check for Updates” menu and via our website, which will support Keynote 14 and Keynote 15.1 (in Keynote Creator Studio). See: https://www.polleverywhere.com/app/powerpoint/mac

Posted Feb 23, 2026 - 10:37 PST

Resolved

We have updated the guidance and error messaging for using the Poll Everywhere Mac Presenter App with Keynote.

You can find more information here: https://support.polleverywhere.com/hc/en-us/articles/46464006721307-Keynote-system-requirements-for-Poll-Everywhere

Posted Feb 09, 2026 - 15:30 PST

Identified

There is an incompatibility with Keynote 15 and the Poll Everywhere app. Currently, the Mac Presenter version of Poll Everywhere for Mac does not support Keynote 15, which was released with Apple Creator Studio. If you use Poll Everywhere, please note that if you install Keynote 15, you will not be able to use Poll Everywhere until we publish a software update.

As a workaround, please postpone updating to Keynote 15 or using the Apple Creator Studio version of Keynote.

Posted Feb 09, 2026 - 08:42 PST

This incident affected: Apps and integrations.