Update - We'd like to express our deepest sympathy for our partners, customers, teachers, and students affected by the Canvas security incident, particularly following the events of late last week. We understand that this is a particularly challenging time for everyone impacted, and we are sorry for the profound impact this has had on everyone during final exams and end-of-semester work.

Poll Everywhere remains unaffected by the security incident with Canvas. Poll Everywhere has been conducting internal investigations and reviews, and confirmed that there is no impact to the Poll Everywhere platform at this time. Additionally, Instructure has not notified Poll Everywhere that any data related to its services has been impacted.

Poll Everywhere's connection to Canvas uses the LTI Advantage standard, an industry-common integration pathway with a variety of LMS platforms, including (but not limited to) Canvas. We rely on a trusted set of keys provided by Instructure that validates that incoming data from Canvas is authentic. This key material is only changed by Instructure, and they have not changed it. However, if Instructure rotates this key material, Poll Everywhere will seamlessly update its data to trust the newly issued key material. The LTI standard also defines a set of keys that are maintained by Poll Everywhere. Poll Everywhere's key material (private keys) remains safely stored with Poll Everywhere, and has not been compromised. As a result, no API rotation, credential rotation, or other security-adjacent credential changes are necessary for any customer or end-user of Poll Everywhere to undertake, with respect to the Canvas integration, at this time.

Please reach out to support@polleverywhere.com if you have any questions related to the Canvas security incident and how it affects Poll Everywhere.

Please refer to https://www.instructure.com/incident_update and https://status.instructure.com/ for the status of the Canvas platform.

May 10, 2026 - 21:52 PDT
Monitoring - A security incident affecting Instructure (Canvas) has been announced. Poll Everywhere is not affected by this security incident. It is possible that later changes that affect Canvas may require re-initializing Canvas LMS connections, but currently we are not aware of customers experiencing problems with LMS integrations as a result of this security incident. Please contact Poll Everywhere if you are experiencing any issues with Canvas at support@polleverywhere.com. See: https://status.instructure.com/incidents/9wm4knj2r64z and https://status.instructure.com/incidents/ns0sjlmkvc6g. For information about the Canvas security incident, please reach out to your contact at Instructure directly.
May 04, 2026 - 22:28 PDT
PollEverywhere.com Operational
90 days ago
99.98 % uptime
Today
PollEv.com Operational
90 days ago
100.0 % uptime
Today
pe.app Operational
90 days ago
99.98 % uptime
Today
Apps and integrations Operational
90 days ago
100.0 % uptime
Today
Third-party service providers Operational
90 days ago
100.0 % uptime
Today
WorkOS AuthKit Operational
90 days ago
100.0 % uptime
Today
WorkOS SSO Operational
90 days ago
100.0 % uptime
Today
WorkOS Admin Portal Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Operational
AWS EC2 (us-east-1) Operational
AWS S3 Operational
AWS Route53 Operational
AWS DynamoDB (us-east-1) Operational
AWS DynamoDB Operational
imgix Content Delivery Network Operational
Braintree United States Processing Operational
Braintree Canadian Processing Operational
Braintree European Processing Operational
Braintree APAC Processing Operational
Slack Apps/Integrations/APIs Operational
Canvas (Instructure) LMS Operational
Sekai LMS Operational
Moodle LMS Operational
Blackboard (Anthology) LMS Operational
Talkdesk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

Unresolved incident: Instructure security incident (Canvas).

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Resolved - A small number of customers may have encountered an error upgrading their plans as a result of a tax calculation issue. This issue has been resolved, but the upgrade process will not automatically retry to prevent erroneous charges. Please retry those upgrades. If you encounter any issues upgrading, please contact support@polleverywhere.com.
Apr 30, 08:00 PDT
Apr 29, 2026

No incidents reported.