In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 2026 - 13:00 PDT
Scheduled - We are migrating our customer support platform to a new system. During this window, you may experience a brief delay in email acknowledgments or ticket routing. Your message will still be received.
For urgent issues, our team continues to monitor support@polleverywhere.com throughout the transition. We expect full service to resume by end of day Friday. Thank you for your patience.
Jul 24, 202613:00-17:00 PDT
PollEverywhere.com
Operational
90 days ago
100.0
% uptime
Today
PollEv.com
Operational
90 days ago
100.0
% uptime
Today
pe.app
Operational
90 days ago
99.93
% uptime
Today
Apps and integrations
Operational
90 days ago
100.0
% uptime
Today
Third-party service providers
Operational
90 days ago
99.92
% uptime
Today
WorkOS AuthKit
Operational
90 days ago
99.9
% uptime
Today
WorkOS SSO
Operational
90 days ago
99.9
% uptime
Today
WorkOS Admin Portal
Operational
90 days ago
99.9
% uptime
Today
Stripe API
Operational
90 days ago
100.0
% uptime
Today
AWS EC2
Operational
AWS EC2 (us-east-1)
Operational
AWS S3
Operational
AWS Route53
Operational
AWS DynamoDB (us-east-1)
Operational
AWS DynamoDB
Operational
imgix Content Delivery Network
Operational
Braintree United States Processing
Operational
Braintree Canadian Processing
Operational
Braintree European Processing
Operational
Braintree APAC Processing
Operational
Slack Apps/Integrations/APIs
Operational
Canvas (Instructure) LMS
Operational
Sekai LMS
Operational
Moodle LMS
Operational
Blackboard (Anthology) LMS
Operational
Talkdesk
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We received reports that participants responding to World Cloud and Q&A questions in Poll Everywhere 2.0 would occasionally receive errors when responding to questions multiple times. We've tracked down this issue to a change made on July 14th, and released a fix this morning.
Jul 23, 07:16 PDT
Resolved -
From 3:52am PT to 5:08 PT, elevated error rates occurred on Poll Everywhere 2.0, with 0.007% of requests failing with 500 internal server errors. We're working on a long-term fix but the initial impact has subsided.
Jul 21, 03:45 PDT
Completed -
The scheduled maintenance has been completed.
Jul 20, 06:45 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:45 PDT
Scheduled -
Our third-party datacenter, Vultr, will be performing emergency maintenance on certain systems in our datacenter during the maintenance window. Poll Everywhere 2.0 is an application that is resilient to maintenance events like this. Out of an abundance of caution, however, and given the scope of the work, temporary interruptions of access to Poll Everywhere 2.0 may occur for 1-2 minutes during the maintenance window. We believe the impact to Poll Everywhere 2.0 to be tightly constrained to a 1-2 minute period of downtime in the maintenance window.
Jul 16, 10:08 PDT
Resolved -
This incident has been resolved.
Jul 13, 15:48 PDT
Update -
The incident has been updated to include Denmark as well as some other international numbers.
As a workaround, you can go to Profile -> International text messaging -> Coverage area to rotate to either US / Canada.
Jul 13, 15:10 PDT
Update -
We have disabled the Denmark SMS number and failed over to the Germany phone number while the Denmark number is not working.
Jul 6, 08:38 PDT
Identified -
We have identified that Denmark numbers are not working for SMS. We have contacted our SMS provider and are in the process of resolving this issue.
As a workaround, you can go to Profile -> International text messaging -> Coverage area to rotate to a different number.
Jul 2, 12:48 PDT