Update -
Based on our understanding of the situation, we believe that the actual downtime will be minimal or close to zero. We understand the work required to involve physical network switching/layer replacement. This will take on the scale of minutes to tens of minutes, based on our understanding of the situation. The actual downtime is expected to be very minimal, but the maintenance window is large to account for unforeseen complications with the logistics.
We incorporate all inputs into our review of third-party service providers on a regular basis. We will work to ensure that future maintenance is minimally disruptive for our users. We are deeply sorry for the long maintenance window, and will work to improve our service in the future.
Jul 06, 2026 - 09:17 PDT
Scheduled -
Our third-party service provider is replacing network line cards during the following maintenance window:
Start Time: 2026-07-09 07:00:00 UTC
End Time: 2026-07-09 13:00:00 UTC
We expect the impact to Poll Everywhere 2.0 to be minimal during this time as the network core replacement work will take a significantly smaller period of time.
Jul 02, 2026 - 01:54 PDT