Logging in via a "Pre-registration required" poll results in an authentication loop on mobile apps
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Update - This issue has been resolved
Sep 18, 2024 - 14:28 PDT
Sep 18, 2024 - 14:28 PDT
Identified - The issue has been identified and a fix is being tested.
Sep 17, 2024 - 15:54 PDT
Sep 17, 2024 - 15:54 PDT
Investigating - We are currently investigating an issue where users not logged into the app (Via Settings) get sent to an authentication loop when trying to log in via a poll with registration required.
If you run into this issue, as a temporary work around you may try the following:
- Navigate to Settings (Bottom right corner of the app) and logging in
- Close and reopen the app
- Navigate back to the pollev.com/ with the poll requiring registration
- Tap the log in button
- Authentication should proceed as it will now use the information from the app login and the poll should display
Sep 13, 2024 - 09:19 PDT
If you run into this issue, as a temporary work around you may try the following:
- Navigate to Settings (Bottom right corner of the app) and logging in
- Close and reopen the app
- Navigate back to the pollev.com/ with the poll requiring registration
- Tap the log in button
- Authentication should proceed as it will now use the information from the app login and the poll should display
Sep 13, 2024 - 09:19 PDT
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